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Writer's pictureBrianna Lee

Things Passengers say to Flight Attendants

Updated: May 26, 2020

Being a flight attendant I have come learn that sometimes people seem to check their common sense in with their bags. Don't get me wrong the majority of our passengers are wonderful, but every now and then there are one of these.


Here are some things that have been said to me or to my colleagues when flying, enjoy.



1.

Passenger is wearing headphones.

FA: "Excuse me, would you like juice or water?"

Passenger: "Yes please"

FA: "Sorry, was that a juice or a water"

Passenger: "Yes"

FA: "So water?"

Passenger: Takes off headphones, "What?"


2.

Passenger disembarking the aircraft: "I cannot believe you let middle-class white men fly on this plane."

Captain once everyone has disembarked: "Well who do they think is flying the plane?"


3.

The Captain has given the prepare for landing PA and so the instructional prepare for landing PA is played, which instructs passengers to re-stow baggage, put their tray table away and open the window blinds.

FA: "Excuse me sir, could you please put your tray table away?"

Passenger: Wearing noise cancelling head phones looks around and then at me in disgust. "The seatbelt sign isn't on," he says, very unimpressed.

FA: "Correct, we are preparing the cabin for landing and the seat belt sign will be on shortly, for now we need you to put away your tray table, thank you sir."

Passenger: Rolls eyes but complies anyway.


4.

Passenger: "I'm putting in a complaint."

FA: "I absolutely understand Ma'am and you're more than welcome to do so, we value our customer's feedback."

Passenger: "I'm never flying with this airline again."

FA: "Thank you Ma'am, see you next time."


5.

Passenger: "Black tea thank you."

FA: Hands over black tea.

Passenger: "Excuse me, where's my milk?"



6.

Passenger: "Can you remind the Captain that he is not transporting dead corpses, it's freezing in here."


7.

Passenger: "Do you have scissors to open something?"

FA: "No sorry"

Passenger: "Ok do you have anything I can use to cut something?"


8.

Passenger: "Can my 5 year old child sit in the exit row?"


9.

Passenger: "I paid to sit alone." (On a full flight? Don't think so hun).


10.

Passenger: "Can I call my friend to let them know we are delayed?" (While we are in a holding pattern 17,000ft in the air, maybe not).


11.

Passenger offloads themselves because they think they booked a jet and they couldn't possibly fly on a turbo prop aircraft.

Passenger: "Nope, I'm not flying on that, I booked a Jet."

FA: "Sorry Ma'am you would have booked a flight, you cannot book a specific aircraft"

Passenger: Very unimpressed offloaded themselves


12.

Passenger: "Can you please turn off this air"

FA: "Sorry sir, this is the air that is providing us oxygen."


13.

Caveat: This passenger WAS given a pre-flight briefing about the use and requirements of an infant seatbelt and confirmed she understood this information.

Passenger: After take off (seatbelt sign still well and truely on) mum passes infant over to a lady seated behind her, who she only just met mind you. Now this lady proceeds to put the infant in the isle pretending to let the infant walk. The passenger locks eyes with the flight attendant.

FA: "THAT INFANT NEEDS TO BE RESTRAINED IN THE INFANT SEATBELT NOW!"


Number 13 is in an important safety issue. Please listen to the briefings your flight attendants give you. We don't do it because we like the sound of our own voice or to make your life difficult, I promise! We do it to protect you and your loved ones. Especially flying in a turbo prop aircraft we cannot always predict if or when turbulence may occur.


That's all I have for now, what crazy things have been said you as a Flight Attendant, or what have you seen go down on aircrafts when travelling? Drop them in the comments below!


XOXO


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